“I wanted to let you know how very grateful my mother and I have been for your help in managing my father’s cremation and filing for death certificates. When I first called Opal, I was in a complete state of confusion and overwhelm, and at each stage, when I would have had absolutely no idea how to proceed, you helped with calmness, kindness, understanding, and sympathy. I can’t tell you how vital your support throughout this process has been, and how much it has meant that I could reach out to you for advice and help at every step along the way.”
Michael – San Diego, CA
“I want to thank the Opal team and especially Troy. I had a family member recently pass unexpectedly. I reached out to Opal and they took care of everything. Troy walked us through the process and kept us up-to-date throughout the entire process.
This is a hard review to write due to the nature of events, but I wanted to let others know that Opal will take care of you and your loved one, they make you feel like you are their only customer in the world. They communicate both via phone and follow-up with emails which is excellent since it is hard to keep things straight during an event such as a loved ones passing.
This was a positive experience during a very hard time.”
Will C – La Quinta, CA
“They are awesome. They provided us with such a great service, that frankly exceeded all our expectations. Troy, the owner/manager took it upon himself to guide us through the process and help us with all the documents that we needed. Especially when it came to documents necessary to transport our loved one’s remains (ashes) out of the country. He really went above and beyond with his caring and compassionate service. Five well deserved stars. I highly recommend using their service.”
Onathy – El Segundo, CA
“I would like to say that I used Opal services after my oldest daughter died suddenly in her sleep. I was completely unprepared for what to expect and I had very little money to do a burial. One of her friends mentioned that she wanted to be cremated. I found Opal Cremation here on yelp. They only had one review, but I decided to request services. Let me tell you, they were awesome. They made sure I knew what was happening every step of the way. I thank them for their compassion, knowledge and attention to all the details. They made what could have been a very stressful event almost stress less.. I truly appreciate Opal cremation services.”
Tanya T – Los Angeles, CA